At Brightstar Computer, we are committed to safeguarding the privacy and personal data of our customers. This Privacy Policy outlines how we collect, use, share, and protect personal data in compliance with relevant laws and best practices. We understand that your privacy is important, and we are dedicated to being transparent about how your personal information is handled.
DEFINITION OF PERSONAL DATA
For the purposes of this Privacy Policy, "personal data" refers to any information that can be used to identify an individual, whether directly or indirectly. This includes, but is not limited to, identifiers such as names, contact information, IP addresses, and any other data that could reasonably be linked to an individual.
YOUR CONSENT
By accessing our services or engaging with our products, you consent to the collection, use, disclosure, and storage of your personal data in accordance with this Privacy Policy. The collection of your information is essential for us to operate effectively, provide services, communicate with you, and enhance your experience. If you do not agree with the terms outlined here, we advise that you cease using our services immediately.
SCOPE OF APPLICATION
This Privacy Policy applies to all individuals who interact with Brightstar Computer, including customers, visitors, and those who engage with our services across different platforms.
INFORMATION WE COLLECT
4.1 PERSONAL INFORMATION PROVIDED BY YOU
When you register for an account, make a purchase, or otherwise engage with our services, we collect personal information such as your name, phone number, email address, billing and shipping addresses, and payment details. Additionally, if you use third-party authentication services (e.g., Google Sign-In), we may also collect data provided by such platforms, including your social media ID and any additional details, such as your gender, made available through these services.
You are responsible for maintaining the confidentiality of your account password and for any actions taken under your account. We encourage you to keep this information secure and not share it with others.
4.2 DELIVERY INFORMATION
When completing transactions, particularly for product delivery, we collect details such as your name, address, and contact number. This data is necessary to ensure the successful delivery of your purchases and may be shared with third-party service providers for order fulfillment.
4.3 ANALYTICS AND USAGE DATA
We may collect data related to your usage of our services, such as your device information, browsing activity, and the pages you visit. This information is collected via third-party tools and is aggregated in a way that does not identify individual users. The purpose of collecting this data is to improve our services, understand customer behavior, and optimize user experience.
4.4 COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar tracking technologies to monitor how you interact with our services. Cookies are small text files that are stored on your device to help us recognize your preferences and enhance your experience. You have the option to disable cookies through your browser settings, although this may affect the functionality of our services.
We use cookies and similar tracking technologies to monitor how you interact with our services. Cookies are small text files that are stored on your device to help us recognize your preferences and enhance your experience. You have the option to disable cookies through your browser settings, although this may affect the functionality of our services.
HOW WE USE YOUR INFORMATION
The use of your personal data depends on the specific services you engage with. In most cases, we rely on your explicit consent for processing your information. However, there are instances where we may process your data based on legitimate interest or legal obligations.
Account Registration: To create and manage your account.
Order Fulfillment: To process your orders, including shipping and delivery.
Customer Support: To assist you with inquiries or issues related to your orders.
Marketing: To send you updates, or newsletters.
Fraud Prevention: To verify your identity and safeguard.
Usage Analytics: To analyze traffic patterns and improve service offerings.
Legal Compliance: To comply with applicable laws, and legal requests.
We may also use your data for additional purposes that are compatible with the original reason for which it was collected, and we will seek your consent when necessary.
SHARING OF YOUR INFORMATION
Your personal data may be shared with third parties under certain circumstances, but only in accordance with this Privacy Policy. We do not sell or rent your information to third parties without your explicit consent.
4.4 YOUR DATA MAY BE SHARED WITH
| SERVICE | USAGE |
|---|
| Affiliates and Subsidiaries | For internal processing, order fulfillment, and CRM management. |
| Service Providers | Third-party companies that assist in delivering our services, such as payment processors, shipping companies, marketing agencies, and analytics providers. |
| Business Partners | In situations where collaboration with third-party entities is necessary to deliver products or services. |
| Legal and Regulatory Authorities | When required to comply with laws, regulations, or legal proceedings. |
In all instances where we share your data, we take appropriate measures to ensure that your personal information is handled securely and in accordance with applicable laws.
DATA STORAGE AND SECURITY We take the security of your personal information seriously. Your data may be stored in locations where our company or our service providers operate. We implement industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.
Personal data is stored in compliance with the Malaysian Personal Data Protection Act 2010 and other applicable regulations. We regularly review our security protocols to ensure they meet current standards and address potential risks.
THIRD-PARTY WEBSITES AND SERVICES Our services may contain links to third-party websites or platforms. This Privacy Policy does not extend to those sites, and we are not responsible for the privacy practices of such third parties. We recommend that you review the privacy policies of any external sites you visit.
Personal data is stored in compliance with the Malaysian Personal Data Protection Act 2010 and other applicable regulations. We regularly review our security protocols to ensure they meet current standards and address potential risks.
THIRD-PARTY WEBSITES AND SERVICES You have the following rights with respect to your personal data:
| RIGHTS | DESCRIPTION |
|---|
| Right of Access | You may request a copy of the personal data we hold about you, as well as information on how it is processed. |
| Right to Rectification | You may correct or update inaccurate or incomplete personal data. |
| Right to Erasure | In certain circumstances, you may request the deletion of your personal data. |
| Right to Restrict Processing | You may ask us to limit the processing of your personal data under specific conditions. |
| Right to Data Portability | You have the right to request the transfer of your data to another service provider. |
| Right to Object | You may object to the processing of your data in certain cases, particularly for direct marketing purposes. |
If you wish to exercise any of these rights or have questions regarding your personal data, please contact us at
[email protected]. We are committed to addressing your concerns promptly and transparently.
CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Any significant changes will be communicated via the contact information you have provided, and your continued use of our services after such changes constitutes your acceptance of the updated policy.
We recommend that you periodically review this policy to stay informed about how your data is being protected.
